Answer
Immediate response 24/7, including during call peaks and outside opening hours.
AI Voice Agent Available Worldwide
Your phone is now able to understand and act.
BeAI answers your calls, understands each request and acts according to your rules: inform, qualify, perform an action or transfer the call to the right person.
A new first line
What the BeAI voice agent does.
It does not replace your team’s judgement. It handles defined interactions and forwards important situations with the context already collected.
Understand
Detection of intent, language, context and missing information.
Guide or act
Answers from your sources, qualification, appointments, messages, routing or human transfer.
Answers connected to your business
Your documents, procedures and tools become useful during the call.
BeAI can rely on the sources your organization authorizes: schedules, FAQs, procedures, internal documents, web pages or business data. Responses and actions always depend on the scenario, connectors and rights configured.
- A knowledge base controlled by your organisation
- Transfer to a human according to your rules
- History, recording, transcription and overall sentiment analysis
- Connection possible with CRM, ERP, calendars and business tools
BeAI integrates with your telephony without changing your habits.
BeAI is compatible with your current telephone system whenever it supports SIP extensions. You keep your infrastructure and equipment while adding AI capable of handling your calls.
Moving from Idea to Scenario