Telephone AI Agent in Belgium

The AI voice agent that answers when your teamscan't.

Your intelligent telephone assistant answers, informs, qualifies and routes callers in real time, 24/7 and in more than 100 languages and dialects.

  • Available 24/7
  • Transfer to human
  • Compatible with your online tools
BeAI mascot answering a call with his headset
BeAI is ready to take your call

Whether it's a new customer, a common request, or an emergency, BeAI allows every call to be heard, understood, and answered.

BeAI immediately takes care of all requests that can be processed according to rules, information and scenarios defined in advance: current information, making or modifying appointments, qualifying a call, collecting information, referring to the right service or transmitting a request.

Your teams are therefore no longer required for repetitive tasks that require time without requiring their expertise. They remain available for situations in which their intervention brings real value.

From the first word to the right action

A natural conversation, connected to your organization.

BeAI is not limited to reciting a script. The agent listens to the caller, understands their intent, reviews the authorized information and follows the scenario defined with your company.

  1. 1

    It answers

    The caller speaks freely, without a “press 1, press 2” menu. BeAI transcribes the voice and detects the language being used.

  2. 2

    It understands

    The agent identifies the intent, context and urgency level. It asks for clarification when the request remains ambiguous.

  3. 3

    It responds and acts

    It consults your authorised documents, procedures, schedules, services or business data to inform, qualify, make an appointment, send a message or trigger a configured action.

  4. 4

    It hands over

    An important, sensitive, urgent or misunderstood request can be transferred to the right person with the information already collected.

Read how BeAI works in full

What BeAI changes on a daily basis

Fewer interruptions. More requests processed at the right time.

Immediate call handling24/7

BeAI remains reachable outside office hours, during absences and when multiple calls arrive at the same time.

Reliable information from your sources

Documents, procedures, schedules, FAQs, web pages and authorized data feed into a knowledge base that you can evolve.

Qualification and routing

The agent collects the relevant information, distinguishes the reason for the call and directs the request to the intended department or employee.

Actions in your tools

Depending on the connectors and rights enabled, BeAI can interact with a calendar, CRM, ERP, ticketing tool, email, SMS or WhatsApp.

Tracking every conversation

History, recording, transcription and sentiment analysis of calls make it possible to find requests and identify recurring topics.

Explore all features·View solutions by sector

Discover for yourself

Call a BeAI agent in the situation that suits you.

Each number opens a different scenario. These demos let you experience the conversational approach. The final configuration of an agent always depends on your rules and your sources.

HotelBooking and practical information+32 71 15 54 90
VeterinarianEmergency triage and orientation+32 71 15 54 91
NotaryGeneral information and human orientation+32 71 15 54 92
AdministrationSteps, schedules and good service+32 71 15 54 93
BeAIQuestions about the product and its possibilities+32 71 15 54 94
Real EstateQualification of a project and visit+32 71 15 54 95
Heating contractorBreakdown, emergency, quotation and follow-up+32 71 15 54 96
RestaurantMenu, preferences and order taking+32 71 15 54 97
AutomotiveModels, availability and test drives+32 71 15 54 98
MultilingualDetection and exchange in several languages+32 71 15 54 99
CEO call assistantQualification and filtering of enquiries+32 71 15 84 52
Role playGuided scenario and complex request+32 71 15 87 00

Also build on BeAI

A platform for your teams, your product or your own brand.

The BeAI infrastructure is not limited to the agent used directly by a company. It can also become a building block in your products and services.

Example of the BeAI platform dashboard with conversation statistics, consumption, actions and channels

Developer APIs

Integrate BeAI into your software.

The BeAI Management API documents the management of bots, users, conversations, documents, campaigns, calendars and numerous integrations.

  • OpenAPI 3.1.0
  • Server-side Bearer authentication
  • Automations and business connectors
View public API documentation Discuss your integration with an adviser

Partners & White Label

Build your experience on our infrastructure.

Developers, integrators and AI specialists can consider an integrated or white-label offer, with a technical and contractual scope defined for each project.

  • Integration into a third-party product
  • Experience tailored to your brand
  • Collaboration with Beone teams
Discover the partner and white label offer Discuss a partnership

Discover integrations and white-label options

Direct answers

What you need to know before creating your agent.

Does BeAI really respond 24 hours a day?

Yes. BeAI is designed to support calls 24/7, including outside business hours. Transfer, emergency and unavailability rules are defined during setup.

What information does the agent rely on?

BeAI can use the documents, procedures, schedules, FAQs, web pages, tariffs and business data that your company authorizes. You keep control of the sources and scenarios.

Can BeAI transfer a call to a person?

Yes. A transfer can be triggered depending on the caller's request, their urgency, the configured scenario, or a situation that the agent cannot handle on their own.

How many languages can BeAI use?

BeAI supports over 100 languages and dialects. The multilingual scenario can detect the language and continue the conversation in that language.

Can it connect to our current tools?

Yes, depending on the connectors, rights and scenario enabled. Cited integrations include CRM, ERP, calendars, ticketing tools, SMS, email, and WhatsApp. An API is also available for specific developments.

Does BeAI replace a professional in sensitive sectors?

No. In medical, veterinary, legal or emergency contexts, BeAI serves to inform, qualify and guide according to validated rules. It does not replace the judgment of an authorized professional.

See all BeAI FAQs